Privacy Policy

Your privacy matters to us. Here's how we collect, use, and protect your personal information when you use our budget adjustment services.

1 Information We Collect

When you engage with Energex-Pulsra's budget adjustment services, we collect various types of information to provide you with personalized financial guidance and support.

Personal Information

We collect basic identification details including your name, email address, phone number, and residential address. This information helps us communicate with you effectively and tailor our budget adjustment strategies to your specific needs.

Financial Information

  • Income details and employment information
  • Expense categories and spending patterns
  • Banking preferences for budget tracking
  • Financial goals and adjustment objectives

Technical Information

Our website automatically collects technical data such as your IP address, browser type, device information, and usage patterns. This data helps us improve our services and ensure our platform works seamlessly across different devices.

2 How We Use Your Information

Your information enables us to deliver effective budget adjustment services and maintain ongoing support for your financial management needs. Here's exactly how we put your data to work:

  • Creating personalized budget adjustment plans based on your unique financial situation
  • Sending you relevant updates about your budget progress and adjustment recommendations
  • Responding to your questions and providing ongoing support through our consultation services
  • Analyzing spending patterns to identify areas where budget adjustments can be most effective
  • Improving our services by understanding how clients interact with our budget adjustment tools

We never use your information for unrelated marketing purposes or share your financial details with third parties for their promotional activities.

3 Data Storage and Security

Protecting your financial information is paramount to our operations. We implement comprehensive security measures that align with Bulgarian data protection standards and international best practices.

Storage Location and Duration

Your data is stored on secure servers located within the European Union, ensuring compliance with GDPR requirements. We retain your information for as long as you remain an active client, plus three additional years for legal compliance purposes.

Security Measures

  • Advanced encryption for all data transmission and storage
  • Regular security audits and vulnerability assessments
  • Restricted access controls with multi-factor authentication
  • Automated backup systems with secure recovery protocols

In the unlikely event of a security incident, we will notify you within 72 hours and take immediate action to secure your information and prevent further unauthorized access.

4 Your Privacy Rights

Under Bulgarian and EU privacy laws, you have several important rights regarding your personal information. We make it straightforward to exercise these rights and respond to all requests promptly.

Access Your Data

Request a complete copy of all personal information we hold about you, including how it's being used and who it's shared with.

Update Information

Correct any inaccurate information or update your details to ensure our budget recommendations remain relevant.

Delete Your Data

Request complete deletion of your information, subject to legal retention requirements for financial services.

Limit Processing

Restrict how we use your information while maintaining your access to essential budget adjustment services.

Data Portability

Receive your information in a structured format that you can transfer to other financial service providers.

Withdraw Consent

Stop specific types of data processing at any time, though this may affect some aspects of our service delivery.

5 Third-Party Relationships

We work with select third-party providers to deliver comprehensive budget adjustment services. These relationships are carefully managed to ensure your information remains protected while enabling us to provide enhanced service quality.

Service Providers

We share limited information with trusted partners who help us deliver our services, including secure hosting providers, email communication platforms, and financial analysis tools. All these providers are bound by strict confidentiality agreements and process your data only as necessary to support our services.

Legal Disclosures

We may disclose your information when required by Bulgarian law, court orders, or regulatory authorities. In such cases, we will notify you unless legally prohibited from doing so.

We never sell your personal information to third parties or allow external companies to use your data for their own marketing purposes.

6 Cookies and Website Technology

Our website uses cookies and similar technologies to enhance your browsing experience and help us understand how our budget adjustment resources are being used.

  • Essential cookies that enable core website functionality and secure access to your account
  • Analytics cookies that help us understand which budget tools are most helpful to our clients
  • Preference cookies that remember your settings and customization choices

You can control cookie settings through your browser preferences, though disabling certain cookies may limit some website features. We do not use cookies for third-party advertising or tracking purposes.

7 International Data Transfers

While we primarily store and process your data within the European Union, some of our service providers may be located in other countries with adequate data protection standards.

When international transfers occur, we ensure appropriate safeguards are in place, including standard contractual clauses approved by the European Commission and adequacy decisions recognizing equivalent data protection standards.

You have the right to request information about any international transfers of your data and the safeguards we've implemented to protect your information during such transfers.

8 Policy Updates and Changes

We review and update this privacy policy regularly to reflect changes in our services, legal requirements, or industry best practices. When significant changes occur, we will notify you through email or prominent notices on our website.

Minor updates, such as clarifications or contact information changes, will be posted directly to this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.

Continued use of our budget adjustment services after policy updates constitutes acceptance of the revised terms, though we will seek explicit consent for significant changes that affect how we process your personal information.

Privacy Questions or Concerns?

Email: info@energex-pulsra.com
Phone: +359893945955
Address: ul. "Katya Popova" 2, ет. 3 офис 10, 5800 Pleven Center, Pleven, Bulgaria